Help Center

Frequently Asked Questions

I want to buy a mermaid tail. What are my options and how do I order?

Most commonly asked questions

General FAQ

Business Hours

Shipping and Processing

Cancellations

Exchanges

Damages

Returns

Refunds

FinFolk Pod Squad

Product Re-stocking

Product Notifications

Knock-Off FinFolk tails

Fabric Tail info

Mythic tail info

Mermaid Tops

Visual Resources

Search our store